With Custom Surveys, you now have the flexibility to create and send surveys tailored to your specific needs and gather feedback on a variety of topics, address specific concerns, or collect additional insights that matter the most to your organization.

They can be very useful for conducting onboarding and exit interviews, due to the fact that they can be sent to selected employees only.

The flexibility and customization options will help you address specific areas of improvement and drive positive change.

You don't have to give up the Employee Engagement Index if you need additional questions alongside the predefined ones. With custom surveys you can have both.

Navigate to the Custom surveys tab in the navigation bar:

This page will display all your custom surveys, providing admins with details such as:

Surveys can have one of the four statuses:

1. Scheduled - the survey is waiting to be sent

Admins have the following options for pending surveys:

2. Sent - the survey has been sent

Admins have the following options for sent surveys:

3. Expired - the survey has expired and employees can no longer answer it

Admins have the following options for expired surveys:

4. Sending - the survey is currently being sent

Admins have the following options for sending surveys:

By clicking the download button, admins will get an XLS file with the data and 2 tabs:

You can filter surveys based on the following criteria:

and, search surveys by their title.

Click on "Create new survey".

Provide the survey's Title and Description.

Then select whether it will be sent company-wide, to specific teams or specific employees. Sending custom surveys to specific employees can be useful for conducting onboarding or exit interviews.

Additionally, choose whether the survey will be anonymous.

Enter your Questions and Answers in this section. You can add up to 50 questions by clicking the plus sign, each of which can be marked as required or optional by switching the toggle button under the question. You can duplicate, delete, and rearrange questions using the drag-and-drop feature.

For answers, choose from three types:

You can rearrange the order of answers using the drag-and-drop feature.

Choose the time you want the survey to be sent. The survey can be sent at any time except when the company is conducting its regular pulse check survey.

You have two options:

Review all the entered data and selected options on this page before saving the survey.

Employees will receive the custom survey via the channel they are already using for the regular pulse check surveys.

Then they would click on the link and it would take them to the application page of the survey so they can answer the survey.

Employees will be informed if the survey is anonymous or not. If it is anonymous, then admins won’t have details about them when seeing the results of the survey.

Here's a preview of the survey employees will receive:

Newest addition to the Custom surveys is the option to create and use Templates.

You can do so by clicking the "Templates" button that opens the view shown in the photo below:

Here, you have the "Create new template" button that opens the page where you can create your new template:

Additionally, you have 4 buttons for each saved template: